We offer several categories of pressure washers to meet every requirement: cold water models, ideal for everyday cleaning, hot water models for removing even the toughest dirt, hot water generators to enhance professional performance, and petrol-engine versions, perfect for use where no electrical power is available.
FAQ - Products & Purchasing
Frequently asked questions about our products and services
In this section you will find useful information about our products, catalogues, accessories, quotations and purchasing support. We answer the most common questions to help you choose the Mercury solution that best suits your needs.
Download the General Catalog:
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Which categories of pressure washers do you offer?
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How do I choose the right model for my needs?
To select the most suitable model, we recommend downloading our catalogue: each series is clearly identified according to its intended use. Product pages also provide detailed information on power, flow rate and technical specifications, making it easier to find the best solution for your requirements.
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Do pressure washers include standard and optional accessories?
Yes, each model comes with standard accessories included and can be complemented with compatible optional equipment. You will find the complete list of both directly on the product pages, just below the technical sheet.
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Where can I find manuals and technical documentation?
Technical sheets and downloadable documents are available on each product page. For further information or specific needs, you can contact us through the dedicated form.
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Can I request support or a quotation?
Yes, you can reach out through the Contact section by indicating the category and model you are interested in. Our team will get back to you as soon as possible with all the necessary details.
Maintenance
Frequently asked questions about proper use and maintenance
Here you will find practical advice on correct operation, routine maintenance and care of pressure washers. A collection of useful guidelines to keep performance consistently high and ensure long-lasting reliability over time.
Download the Maintenance Catalog:
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Why won’t my pressure washer start?
Check that the power outlet is working and that the power cable is not damaged. Make sure the switch is set to ON and that the mains voltage matches the one indicated on the product. If the issue persists, contact an authorised service centre.
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Why is the water pressure low or irregular?
Ensure the tap is fully open and that there is a steady water supply. Clean the inlet filter and check that the nozzle is not blocked. Leaks or air entering the hose may reduce pressure, so make sure all connections are properly tightened.
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Why does my pressure washer vibrate or make unusual noise?
A slight noise is normal, but excessive vibration may indicate a dirty filter, poor air intake or insufficient water flow. Check and clean the filter, ensure there are no obstructions, and verify that the water supply is adequate.
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What should I do if my pressure washer is leaking water?
Small leaks may occur during use, but if you notice a constant flow, check the condition of seals, fittings and the high-pressure hose. In case of wear or damage, contact a service centre to replace the affected components.
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How can I keep my pressure washer in perfect condition?
After each use, inspect the hose, gun and fittings. Clean filters and nozzles regularly, check the oil level and, every 200 operating hours or 3 months, have the unit fully inspected by a specialised technician.